Outcomes

Final Seminar Video

For this project, each country gathered their own outcomes for evaluation. These were presented in the final seminar and will be gathered and updated September and October:

Norway
Sweden
Estonia
Finland

Finally, all outcomes will utlilized in order to achieve a toolkit of customer-centred competencies. After the duration of the project, a Nordic PROcompetence network will be maintained for promoting competence building in customer-centred service design in higher education and in work-related services.